Frequently Asked Question
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What is so special about Ginjo?
GINJO uses black, Korean forest ginseng as the basic active ingredient in all its products, making its products unique. Korean forest ginseng is the highest quality form of ginseng in the world. The skin-specific active ingredients of Korean forest ginseng are concentrated in a patented process before they are used in GINJO products. All GINJO products are EWG certified and offer highest efficacy paired with best tolerability.
Why should I use GINJO?
GINJO is the key to ageless beauty and skin wellness in the most natural way. GINJO gives both immediate results and long-lasting visible effects. GINJO is the only brand in the world based on the use of black Korean forest ginseng in all its product variants. GINJO combines high efficacy with broadest skin compatibility. GINJO is designed to meet the skin requirements of all skin-types. GINJO stands for natural cosmetic products with the highest quality ingredients. GINJO products stand for a budget conscious combination of innovation, quality and efficiency.
What does GINJO and its Korean black forest ginseng do for me?
By improving the microcirculation, the oxygen supply to the skin is optimized. Creases and fine lines, skin impurities and age spots are reduced. The skin's resistance to harmful environmental influences is improved, photoaging is effectively counteracted. Inflammations of the skin are reduced. The skin's own hyaluron production is stimulated and the body's own collagen production is activated. The moisture content of the skin is increased. A significant improvement of the skin’s appearance and a lasting anti-aging effect can be achieved.
What is the difference between Korean forest ginseng and farm ginseng?
Forest ginseng contains much higher amounts of ginsenosides and nutrients than farmed ginseng and is, therefore, much more effective. Forest ginseng is free of pesticides and fertilizers. The wild growing Korean ginseng has the highest quality and effectiveness of any ginseng and is extremely rare and expensive in Korea. Only 0.035% of cosmetics containing ginseng available worldwide uses the highest quality Korean forest ginseng.
Who can use Ginjo?
GINJO is designed for women and men alike. From the age of 25, GINJO should be the first choice for a daily skincare routine. All products can be combined with each other. The GINJO tutorials explain the best method of application, a complete skincare ritual to achieve the best possible results.
What's behind Ginjo
Who developed GINJO?
GINJO was developed using the scientific findings of a team of experts comprising American, German and Korean specialists.
Why is GINJO manufactured in Korea?
All the greatest innovations in cosmetics of the last twenty years have originated in Korea. American scientists have estimated that the Koreans are about 12 years (!) ahead of their own results in dermatology. The Korean cosmetics industry is a world champion in producing cosmetics on the basis of a variety of natural substances and then combining them to maximize the beneficial effect of each individual substance. GINJO uses the world's best know-how in the formulation and manufacture of its natural cosmetic products.
What makes Korean forest ginseng so unique?
Ginseng has been considered the most valuable medicinal plant in the world for over 5,000 years. The forest ginseng gives previously unknown sustainable results in skincare. So far, 250 ingredients in the wild growing Korean ginseng have been detected. The essential ingredients are: 40 different ginsenosides (soap-like active ingredients that are only contained in ginseng); Vitamins B1, B2, B12, C; Minerals and trace elements such as magnesium, germanium, selenium, calcium, potassium. 15 different amino acids. Peptides (insulin-like proteins). Essential oils.
How is black forest ginseng made and why is it made?
The ginseng root comes white from the earth, is washed and treated 9 times with hot steam, dried in between each treatment. This patented process takes three weeks to complete. After the ninth stage of treatment, the root is black - black forest ginseng has formed. According to scientific studies, this process is necessary to achieve the best possible effects from forest ginseng in and on the skin.
Are there any other active ingredients in GINJO cosmetics in addition to black forest ginseng?
In addition to black forest ginseng in the form of root extract and stem cells, GINJO products contain up to 30 other active plant ingredients and active ingredient complexes.
Orders and Delivery
Can I order Ginjo to my address outside the U.S.?
Yes, as long as it is been shipped to non restricted countries. You are responsible for any applicable duties.
How fast is an order processed from Ginjo?
We process an order in 1-3 business days.
In what quantities can I order Ginjo?
Ginjo can be ordered in any quantity.
Do you have subscription plans?
Yes, subscription option at check will be available by August 2019.
How do I store Ginjo?
It is best to store Ginjo in a normal room temperature. Once opened, best to use within 3-6 months.
Billing & Payments
What do you accept for payment?
We currently accept Visa or Master Card Credit/Debit & PayPal.
Can I cancel my order?
Yes, if you wish to cancel your order, please cancel within 24 hours of purchase prior to shipping. Any items shipped will need to be shipped back at your cost. We will normally fulfill an order within 24 hours after it is placed.
How can I return products?
You can return products if they are unopened. If products have defects, please state the problem and provide photos. We will then determine for product replacement and ask you to return the defective products using our pre-paid mailing label.
Can I buy Ginjo in stores?
Currently Ginjo is only available on our website.